Q/FAX a service of Quarterdeck Office Systems Welcome to Q/FAX! Q/FAX, a service of Quarterdeck Office Systems, allows you to receive technical notes, product information and upgrade information right on your fax machine. Using Q/FAX is easy. Here's what you do: 1. Read through the list below and pick out faxes which are of interest to you. Then pick up the phone at your fax machine and call (310)314- 3214. Q/FAX is available 24-hours a day, 7 days a week. This number is for outgoing Q/FAX service only. If you want to send us a fax, send to (310)314-3217. 2. When you hear the computer answer, use your touchtone phone to enter the code number of the fax you want (from the following list), followed by the pound sign (#). You may order up to three faxes per session. To correct an error, press the asterisk key (*) and enter the number again. 3. When prompted by the computer, press the "START/COPY" or "RECEIVE" button on your fax machine. This is often the green button on your machine. You may then hang up and should immediately receive your fax. FAX Subject Index (Updated September 4, 1992) MASTER.LST 100 Complete list of all documents available on the Q/FAX system. (The list you are reading right now.) COPIA.DOC 169 Information on the software and hardware which drives the Q/FAX system. API (Application Program Interface) and Programming APIBRO.TEC 187 The text of our brochure describing the DESQview API. Gives a full description of the DESQview API. Includes a list of all available calls. APISTART.TEC 135 How to start an API program from the command line with: DV {xx.DVP}. Tells about the default status of DESQview in this mode and basic info about enabling DESQview functions (by default, they are disabled). CLIPPER5.TEC 181 How to modify the DESQview API Clipper library to run under Clipper 5. DVAWARE.TEC 250 How to make your standard DOS application "DESQview Aware". SHARED.TEC 247 Information on DESQview shared programs - how they work, how to configure them and basic information on how to write a shared program in assembler. VCPI.TEC 103 Makers of VCPI compliant DOS Extenders as of 01/01/90 XDI.TEC 182 Information on DESQview's XDI (eXternal Device Interface). This interface allows external device drivers or TSR's to communicate with DESQview. DESQview 286.TEC 195 Information on multitasking with DESQview on machines with 80286, 8086 and 8088 processors. AUTOSCRI.TEC 153 Info on the DESQview autostart script and autostart script for a window. CHOOSDIR.TEC 217 How to configure programs in DESQview so that the directory can be chosen on start-up. COM3N4.TEC 145 Tells how DESQview handles COM3 and COM4. Explains why a single IRQ can't be shared by a COM port. Talks about IRQ's that can be used. Mentions the use of FOSSIL drivers as a possible solution to the "COM port barrier". COMMPROG.TEC 237 Information on running communications programs in background with DESQview. DESQMEM.TEC 111 How much memory does DESQview take up? The note also briefly discusses where DV can put itself and how much overhead a window takes. DESQTEMP.TEC 239 How to use a little-known feature of DESQview (the DESQTMP?.* files) to transfer data from one program to another. In some cases, this method has advantages over Mark & Transfer. DIRECTLY.TEC 109 Answers the question: "How can I tell if my program writes directly to the screen?" It also has some discussion on how much memory to give an application in DESQview. DV386.TEC 231 Explains the differences between DESQview and DESQview 386. DVANSI.TEC 110 How to run ANSI.SYS programs in DESQview using DVANSI.COM or DEVICE.COM (if you have DV 2.2 or above). DVFLOPPY.TEC 230 What to do if you experience unusually slow floppy drive access while in DESQview. DVHERC.TEC 203 How to use the DVHERC.COM program to correct video problems when running DESQview on Hercules monochrome graphics adapters and clones. DVPALET.DOC 112 Full documentation for the DVPALET program which comes with DESQview 2.2 and above. EXTEND.TEC 106 Addresses the question, "Will DESQview use my exTENDed memory?" HRAMFONT.TEC 137 Gives an explanation (the bad news) of why DESQview does not, and cannot support the Hercules RAMfont card very well. Suggests a few work-arounds. SYSTKEYS.TEC 196 How to change your DESQview system keys. KEYBCONF.TEC 206 Discussion of the "Keyboard Conflict" parameter part of DESQview's advanced, "Change a Program" screen. KBMOUSE.TEC 117 Changing the "Keyboard Mouse" Key MAKEADVP.TEC 259 How to make a DESQview Program information file (DVP), with emphasis on flexibility and portability. MEMSIZE.TEC 129 This file contains a further discussion of Memory Size fields in DESQview's Change a Program. MEMSTAT.TEC 131 "What do the numbers in Memory Status mean?" MIDNIGHT.TEC 176 Information on a problem which may be seen while running DESQview, where a program or your DOS version will not update the date properly at midnight. MOUSE.TEC 140 A general treatise on DESQview and the mouse. MOUSEDRP.TEC 238 What to do if you encounter unsightly mouse droppings in DESQview. MULTI-T.TEC 152 General notes on the requirements of multi-tasking. Pretty much covers the question: "Why isn't my program multi-tasking" or "What do I need to do to make it multi-task"? OPTCOM.TEC 251 Info on the "Optimize Communications" feature of DESQview. OUTMEM.TEC 114 Discusses "Out of Memory" messages you might receive while running DESQview and possible solutions. PROTECT.TEC 120 Explains what "Protection level" on Change a Program means, what it does and what it doesn't do. QEXT.TEC 141 Documentation for the QEXT.SYS driver. SER_PRN.TEC 107 Notes on using a serial printer with DESQview. VGA.TEC 148 Several things about changing video modes and fonts in Desqview. VIRTUALI.TEC 229 Description of the "Virtualize Text/Graphics" parameter on the DESQview "Change a Program" screen. What is Virtualization and what is required to achieve it? WINSIZE.TEC 161 Everything we know about how to increase your window memory size inside DESQview. XDV.TEC 125 Loading with DV.COM or XDV.COM vs. DV.EXE. What to do if DV.COM hangs the system but DV.EXE works. DESQview/X DVXIPX.TEC 253 Troubleshooting remote DESQview/X applications when IPX is in use. MAKEXDVP.TEC 260 How to make a DESQview/X Program information file (DVP), with emphasis on flexibility and portability. MAXWINDO.TEC 252 How to determine your current maximum window size in DESQview/X and ways to increase it. XFONTS.TEC 246 How to port DESQview/X PC fonts to non-DOS X platforms, to support the running of remote DOS programs. XVIDEO.TEC 256 Configuration of the video "Display" options in the DESQview/X Setup program and general video issues. Hardware (General) 512AT.TEC 139 Discusses the problem on AT-Clones which cannot be disabled below 512K with respect to multi-tasking support. Talks about the Charge Card and 386 options. BUS-MAST.TEC 121 Discusses "Bus-mastering" devices and why they may require a VDS driver on a 386 system in Virtual 86 mode. EMS40.TEC 136 A list of all the factors that must be in place before DV can multitask in expanded memory. A good FAX to consult when shopping for an expanded memory board for DESQview. Discusses the question: "Why doesn't my EMS4.0 driver allow me to multi-task?" EMSCOMP.TEC 235 Comparisons of some popular EMS 4 expanded memory boards. PS1.TEC 234 Special considerations when installing or running QEMM or QRAM on IBM PS/1 machines. XGA.TEC 208 Using IBM's XGA video adapter with Quarterdeck products. Hardware (Specific 3rd Party) AB_PLUS.TEC 150 Gives a full description of how to set up the AboveBoard Plus for use with DESQview and QRAM. AMSTRAD.TEC 243 Info on the use of Quarterdeck Products with Amstrad computers. AST286.TEC 122 Info on setting up an AST Premium 286 for use with DESQview. EXPAND.TEC 149 Addresses the question: "Which exPANDed memory card should I buy?" NEC_SX.TEC 102 Describes the use of the QEMM "NOSH" parameter with the NEC 386-SX. Without this parameter, the machine will continuously reboot when trying to load QEMM. TOSH5100.TEC 108 Notes on running QEMM-386 and DESQview 386 on the Toshiba 386 machines. Describes how to disable the built in expanded memory on the Toshiba so that QEMM-386 can map the extended memory. Miscellaneous ALL-HELP.TEC 178 Captured help screens for currently shipping Quarterdeck Products. HEX.TEC 190 An explanation of the hexadecimal numbering system and how it relates to DESQview, QEMM. TROUBLE.TEC 241 General guide for trouble-shooting computer problems that may be related to the use of Quarterdeck products. Networks BANYAN.TEC 116 Info on running Banyan network with DV and QEMM. DECNET.TEC 220 Info on running Digital Equipment's Pathworks (also called DECNET or PCSA) with Quarterdeck products. LANMAN.TEC 258 Information on the use of Microsoft's LAN Manager with Quarterdeck products. LANTASTI.TEC 128 Tips on running our products in the Lantastic network environment. NINSTALL.TEC 158 Installing and running DESQview 2.2 files from a Novell server. Some info on Mapping drives. NWORK.TEC 154 Can I run DESQview on my network ? PROTMAN.TEC 227 How to use PROTMAN.DOS, the protocol manager for Microsoft's MS- DOS LAN Manager, with QEMM-386 and QRAM. TOKEN.TEC 156 This file discusses Token Ring Network Cards and QEMM. TOPS.TEC 163 By TOPS Corp. Information on running TOPS Networks, QEMM and DV386 Other Sources of Information BBS.TEC 105 How to use the Quarterdeck Electronic Bulletin Board System. BBSLIST.TEC 165 Electronic bulletin board systems in the U.S. and around the world that carry information on Quarterdeck products. BIX.TEC 160 How to contact Quarterdeck on BIX (Byte Information eXchange). BOOKS.TEC 132 A list of 3rd party books on Quarterdeck products, or on topics of importance to our users - such as memory. CIS.TEC 134 How to contact Quarterdeck and users of Quarterdeck products on Compuserve. CONTACT.TEC 144 This document summarizes some of the ways to contact Quarterdeck's Technical Support Department. INTERNET.TEC 164 How to contact Quarterdeck through InterNet. SNET.TEC 159 Info on the SmartNet system - network of private BBSes, many of which carry information on Quarterdeck products. Product Patches DELAYMS.PAT 201 DEBUG patch to DESQview to eliminate long delays when starting DESQview on some systems with mouse ports. NCR.PAT 202 How to patch Manifest 1.01 to prevent it failing on microchannel systems that it doesn't recognize. Quarterdeck Product Info COMPANIO.TEC 124 Gives a short synopsis of each of the DESQview Companions: Link, Datebook, Calculator, and Datebook. DES_DV.INF 171 A two page description in Question and Answer format of the DESQview multitasking product. DES_DV3.INF 172 A two page description in Question and Answer format of the DESQview 386 multitasking product. DES_Q386.INF 173 A two page description in Question and Answer format of the QEMM-386 expanded memory manager. DES_5060.INF 174 A two page description in Question and Answer format of the QEMM 50/60 expanded memory manager. DES_QRAM.INF 175 A two page description in Question and Answer format of the QRAM memory enhancement tool. DES_QWHT.INF 180 Description of the Quarterdeck White Papers diskette--a collection of technical notes in ASCII format-- many of which are available here on Q/FAX. DESQAWAY.TEC 232 Information on Quarterdeck's DESQaway training services. DVXPRESS.REL 166 Quarterdeck's press announcement of DESQview/X. ORDERUP.INF 168 Order form for upgrades to the latest versions of DESQview 386, DESQview, QEMM, QRAM and Manifest.. PASSPORT.TEC 189 A description of Quarterdeck's product support services. Describes our various plans for extended support , developer support and support to corporate users. SERNUM.TEC 115 Describes where the serial number can be found on new Quarterdeck products. UPGRADE.TEC 210 Information on the new features of our most recent products and how to upgrade. QEMM and QRAM BUFFERS.TEC 226 Information on the DOS "BUFFERS" parameter and how it relates to QEMM and QRAM. Includes information on loading BUFFERS into high memory. EX13FLOW.TEC 232 Step-by-step, flowchart-like procedure for determine the cause and solution of problems which result in QEMM "Exception #13 or Exception #12" error messages. EXCEPT13.TEC 142 This explains what "Exception 13" error messages mean and what the user can do about them. EXCLUDE.TEC 219 Using Manifest's "Analysis" procedure, find and eliminate memory conflicts with the QEMM "EXCLUDE" parameter. EXEPACK.TEC 255 Fixing problems with EXEPACKed files which result in "Packed File is Corrupt" messages. FLPYDISK.TEC 193 Instructions for installing QEMM-386 on a single floppy system (such as a floppy disk workstation on a network.) IA.TEC 221 Discussion of the "sticky shift keys" problem users sometimes experience under QEMM; what causes it and how the use of the QEMM "IA" parameter may help. LARGCONT.TEC 244 How to get large, continuous regions of High RAM for loading resident programs and drivers. LOADHI.TEC 138 This file contains tips about the Loadhi program with QEMM versions prior to 5.0. LOADHI6.TEC 183 Using the Loadhi programs with versions of QEMM 6.0. MCA.TEC 223 Info on QEMM's MCA.ADL file. How to modify file to get rid of "Unrecognized Microchannel Adapter" messages. OPTIMIZE.TEC 191 Gives a summary of what the Optimize program (which is shipped with QEMM-386, QEMM 50/60 and QRAM) does. Explains in detail how to handle common problems which may occur when it is run. QEMM5060.TEC 186 Hardware requirements of QEMM 50/60, Quarterdeck's memory manager for PS/2 Models 50 and 60. QEMMERR.TEC 192 Documents error messages that may be produced by QEMM-386 and gives suggestions for correcting problems. QRAM.TEC 216 A description of Quarterdeck's QRAM product. The various utilities included and hardware requirements. QRAMC&T.TEC 146 How to get QRAM to use the Chips & Technology shadow ram while also using the EMS driver. QRAMNOTH.TEC 147 Discusses QRAM's "Nothing useful to do" message, why you might get it, and things to check. QTEST.TEC 177 A description of the QTEST program, which can be used to tests systems to see if they would benefit by using QRAM. Tells how to get QTEST. SHADOWRM.TEC 224 Info on how QEMM and QRAM use Shadow RAM and an explanation of how Shadow RAM works. STEALTH.TEC 205 How to diagnose and cure problems related to the use of the Stealth feature of QEMM-386, version 6. SUSPEND.TEC 254 Info on QEMM's support of the Suspend/Resume features of some laptops and how to debug problems. TOUR.TEC 228 A grand-tour of your computer's memory using QEMM and Manifest. XBDA.TEC 222 Explanation of what an Extended BIOS Data Area (XBDA) is and how QEMM or QEXT deal with it. XSTI.TEC 233 Detailed info on the use of QEMM's XSTI parameter, which can be used if QEMM reports "Disabling Stealth because QEMM could not locate the ROM handler for INT XX" Software (Specific 3rd Party) AS400.TEC 113 The IBM AS/400 is a complicated terminal emulation setup, akin to the 5250. ASTUTIL.TEC 118 How to run AST's SuperSpool, Fastdisk and SuperDrive. These require a special setup when running with QEXT due to their tendency to overwrite QEXT. DBASE.TEC 126 Info on running DBASE III and IV in DESQview. Describes a "colors" problem which arises as a result of a dBASE bug in dBASE's DESQview support and gives some suggestions for getting around this. DOS4.TEC 143 Discusses the DOS 4.0 "bug" problem with the "/X" parameter. DOS5.TEC 200 Information on the use of DOS 5.0 with all Quarterdeck products. DRDOS6.TEC 215 Discussion of the use of Digital Research's DR-DOS version 6 with Quarterdeck products. LOTUS2.TEC 127 Info on running Lotus version 2 in DESQview. LOTUS3.TEC 162 Info on running Lotus's 1-2-3 Rel 3 in DESQview on 286 & 386 machines, with and without expanded memory. PCTOOLS5.TEC 155 Change A program information for PCTOOLS 5.5 Deluxe. PCTOOLS7.TEC 225 Information on the use of Central Point's "PC Tools version 7" with Quarterdeck products. RAMDRIVE.TEC 123 Running QEXT.SYS with some versions of Microsoft's RAMDRIVE.SYS, which also shows up as VDISK.SYS in some OEM versions of DOS. REMM.TEC 101 Optimizing your AST REMM.SYS driver for use with DESQview and QRAM. SK-PLUS.TEC 151 How to run Side Kick Plus with DESQview. SMARTDRV.TEC 184 Using Microsoft's SmartDrive disk cache with QEMM-386 and/or DESQview. SSTOR.TEC 249 Information on using AddStor's "SuperStor" disk compression utility with Quarterdeck products. STACKER.TEC 214 Information on using Stac Electronics "Stacker" disk compression utility with Quarterdeck products. VI.TEC 245 Basic commands of the UNIX "VI" editor, which can be used to setup DESQview/X related files on UNIX machines. WINDOWS.TEC 157 How to run WINDOWS 2, WINDOWS Runtime, Windows applications and Windows 386 (WIN86) with DESQview, and QEMM. Does not cover Windows 3. WIN3.TEC 170 How to run Windows 3 with QEMM-386, DESQview, DESQview 386 and Manifest. WIN31.TEC 242 Support information which is specific to the Windows 3.1 version. WINFLOW.TEC 207 Step-by-step procedure, in flowchart style for debugging conflicts between QEMM-386 and Microsoft Windows 3.0. WIN-TRBL.TEC 179 Trouble-shooting Windows 3.0/QEMM-368 installations. What to do if Windows fails to start in Enhanced mode or crashes on exit. Some information on typical Windows problems, not related to QEMM-386 is included. Quarterdeck Office Systems 150 Pico Boulevard Santa Monica, CA 90405 Technical Support (Voice): 310-392-9701 Q/FAX Service: 310-314-3214 Inbound Technical Support FAX: 310-314-3217 Inbound Sales and Orders FAX 310-314-4219 Electronic Bulletin Board System 310-314-3227 If you encounter any problems obtaining any of the listed faxes from our Q/FAX service, please drop us a note on our Inbound Technical Support FAX number, listed above. Copyright O 1992, Quarterdeck Office Systems